One Year Structural Guarantee: All-Ett Billfolds offers a one year structural guarantee for every All-Ett product. If there is a problem with the structural build of any All-Ett product within the first year of ownership, we will replace the product.
Returns: Returning an All-Ett Billfolds product is a simple process. Please send the wallet back to us using USPS first class mail. Include your purchase invoice so we can easily find you in our system. If you do not have a purchase invoice, please include the following; your name, phone number (including area code), your address, order number, and a note saying when you purchased the product, where you purchased it and why you are returning it. Please specify that it is a return on the envelope.
Exchange: Please send the wallet to us via USPS first class mail. Include a note specifying that it is an exchange and what you would like to exchange for. Also include the following: your name, phone number (with the area code), your address and your previous order number. If there is a difference in the price of the products being exchanged either include a check for the difference (made out to All-Ett Billfolds) or we will call you to settle the payment with a credit card. If you exchange for a more inexpensive product, we will send a check with the exchange for the difference.